Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

UK deliveries are free. International deliveries cost £3.
Please find more info on our ‘shipping’ page.

How long will delivery take?

You can expect your vegan treats within 2 to 3 days if you live in the UK. Please read more on our ‘shipping’ page.

How secure is shopping in the Online Shop? Is my data protected?

We take your data as seriously as we do protecting all the animals. We use the most up to date and recommended encryption to ensure your data is secret safe.

What exactly happens after ordering?

After you place your order we’ll pick and pack it! That will take up to 2 days at which point it will be sent off via Royal Mail 1st Class post.

Do I receive an invoice for my order?

You should receive an email confirming your order. Please note, depending on shipping options you may not receive an email confirming the product(s) have been shipped.

Send us an email